What is the Oshi Health cancellation policy?

Cancellation Policy for Individual Memberships (Monthly & Annual Paid Subscriptions)

For Oshi Health paid subscription members not covered by insurance, by agreeing to our Terms & Conditions, you authorize Oshi Health to charge you the Monthly Membership Fee to your chosen payment method at the time of initial payment and each month thereafter until you cancel. You must cancel your membership before it renews to avoid being charged the monthly membership fee for the next month. You can cancel your membership at any time. If you cancel your membership and your subscription term has not expired, you may continue to use the services until the end of your then-current membership period and your membership will not be renewed after your then-current membership period expires. You are not eligible for a prorated refund of any portion of the monthly membership fee when you cancel.

How to Cancel Your Account

Monthly membership can be canceled at any time through the Oshi Health mobile app (see screenshot below). You can also message your Care Coordinator through your Oshi Health mobile app or via email at carecoordinator@oshihealth.com to process this request. You can read more about our Terms of Use here.