You can chat message with your GI Health Coach and GI Care Coordination team via the Oshi Health mobile app. To send a message, please follow the below steps:

1. Log in to the Oshi Health mobile app
2. Select ‘Chat’ on the menu bar across the bottom of the screen
3. Select a conversation and type in a message to chat with that recipient 

Tip: To receive alerts when your care team messages you, turn on push notifications for the Oshi Health mobile app in your mobile device settings.

Your GI provider will discuss your digestive health goals during the visit, along with: 

• An overview of Oshi Health and the care team members you may meet
• A review of your health history and GI symptoms
• A personalized care plan to help you find GI relief

control. Your provider will discuss your goals during the visit, along with:

• Your current dietary intake 
• Your digestive symptoms and, if beneficial, symptom tracking
• Any suggested dietary modifications

Your GI Behavioral Health provider will work with you on your care goals as they relate to symptom control and emotional wellbeing. Your provider will discuss your goals during the visit, along with: 

• The gut-brain connection and its effect on GI symptoms
• Current stressors and challenges, if any, and your quality of life 
• Personalized tools to help you proactively manage your GI health

Our GI Care Coordinators help members manage the logistics of care while also supporting our clinicians to ensure coordination. You can reach out to a Care Coordinator by using the chat function in the Oshi app for questions or information about scheduling, medical records, prescriptions, lab or imaging orders, and referrals for services outside of Oshi Health.

Our GI Health Coaches help members manage their symptoms through behavior change strategies. If you’re working with a GI Health Coach, you can reach out to them for support with your behavioral modification goals and interventions in between appointments by using the GI Health Coach chat function in the Oshi Health mobile app.

Please allow for up to one business day to receive a chat response from your GI-specialized care team member.

Your care team will include access to licensed, board-certified GI-specialized providers, including our Gastroenterologists, GI Advanced Practice Providers (GI Physician Assistants and GI Nurse Practitioners), GI Registered Dietitians, and GI Behavioral Health Providers. As part of your care at Oshi Health, you also have access to GI Health Coaches and GI Care Coordinators – working together with you and our clinical teams to deliver integrated, whole-person care.